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Turnover 2020: Covid Style

August is a busy month for Roers Property Management. It’s when our team gears up for hundreds of move-outs and move-ins… all within a few days. We call it Turnover!

Our Turnover looked and functioned a little different this year. Due to the pandemic, we had to make some tweaks and adjustments to how we usually operate.

Nonetheless, it was just as successful, just as crazy, and just as fun for our team!

2020 TURNS

During this year’s Turnover, our team did a total of 449 turns! That is a lot of moving out and moving in. Keep in mind, this is across all of our North Side Properties, including our newest addition, U32 Phase II, which opened in August of 2019. 

The RPM Team spends months planning and scheduling every move-out, maintenance visit, painter appointment, cleaning session, and move-in for every unit being turned.

We are so proud of all the hard work done during this time.

VIP CHECKOUT

This year was the first year we were able to execute our VIP Checkout Experience! Moving out is never fun, so we had the thought to alleviate the stress for our residents and take care of everything that needs to be done for a checkout through the VIP Checkout Experience.

A COVID TURNOVER

Like we mentioned, we had to make some major changes to how we’re used to doing our typical Turnover. We made sure each and every team member were wearing masks throughout the entire day, we switched to contactless move-outs and move-ins, and we became best friends with sanitizer.

We unfortunately could no longer hold an in-person orientation, which is when we show a short video going through the

residents’ lease and basically providing them all the information they need before they officially move in. However, we were able to send our Orientation Video out via email – and we even included a secret code word at the end for our residents to text to be entered to win free pizza for a year! Check out our lucky winner, Claire at SGC!

All in all, it was a great month for our team and our properties. Thank you to everyone who helped out and thank you to our awesome residents for renting with Roers!

Check out the video we put together of Turnover 2020 here: https://www.youtube.com/watch?v=yKr8bhqL

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Real Estate Uncategorized

Introducing Anne Kallhoff to Roers Real Estate

Introducing Anne Kallhoff

Roers is proud to announce and welcome Anne Kallhoff as a Real Estate Agent.  Anne will be leading the Roers Real Estate Team for both commercial and residential properties. With nearly 15 years of experience in real estate, she has grown to be a leader in the industry in the Fargo-Moorhead area. Anne’s drive and passion to find buyers and sellers the property they desire has developed strong relationships with clients.

Anne stays busy outside of work volunteering with the Moorhead Youth Hockey Association, Good Shepard Church and various United Way of Cass-Clay programs. You can also find her often watching her three kids playing hockey.

Roers Real Estate

Roers Real Estate has over 40 years of combined experience with the entire team. In addition to our expertise,  clients can count on us for our reliability, relationship building and excellent communication..  Between residential and commercial  our team can find the perfect property.  For commercial clients, Roers Real Estate can either help you purchase or lease a property. Anne and the team can assist residential clients on first time homes to that perfect retirement home.

For more information about Roers Real Estate or to view available properties, please visit our Real Estate page online

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Educational Residential Uncategorized

Go & Explore The Western Edge

From nature and recreation to history and family fun, Dickinson and the surrounding areas have it covered!  
Explore Nature

If you are interested in hiking, trailing and sight seeing, the Badlands and Theodore Roosevelt National Park are a must. The Theodore Roosevelt National Park located near Medora, ND is open year-round with campgrounds available and dining nearby. The hiking trails will take you to another world where you can expect to see wildlife and natures beautiful garden. 

For a more relaxed approach, wildlife viewing is available from the comfort of your own vehicle. A wide variety of animals such as bison, mule and white-tailed deer, elk, longhorns, horses, prairie dogs, birds and snakes are exciting to see while in their natural habitat.  

Golf & More

The Heart River Golf Course located near Patterson Lake in Dickinson is a great way to get out with family or friends and enjoy the outdoors! With an 18-hole, 72 par layout and Lake Patterson as the view, you cannot go wrong! If golfing isn’t for you, you can still stop in for a delicious meal and a refreshing drink! 

Walk Through History with Dinosaurs

With triceratops skulls on display, fossils of bones and teeth, eggs and baby dinosaurs and hands-on science exhibits, Dickinson’s Badlands Dinosaur Museum is a place to explore and imagine. Exhibits offer background and research as well as the exploration process. Open year-round, Badlands Dinosaur Museum is open to seniors, adults and children. Want to take the whole family? Great news, groups of 10 or more may receive a discounted rate. 

Rest & Relaxation

Lake Sakakawea covering a wide area of north western and central North Dakota is a great day or weekend trip for fun with the whole family. With miles of shoreline there is opportunity to sun bathe, rock hunt, swim in the lake, shore fish and just explore! 

Take your boat, kayak or canoe and you’re able to explore the waves and find a fishing hole just right for you. Walleye, northern pike, catfish, bass and perch are just a few of the many fish you can expect to hook onto. At the end of the evening, pitch a tent, start a bonfire and cook up the catch of the day while you enjoy some rest and relaxation in nature.

Obviously, there are still social distancing measures which need to be practiced. Before taking off on your adventures around Dickinson, please visit the Dickinson Convention & Visitors Bureau for current travel updates. https://www.visitdickinson.com/.

Roers is proud to be a part of the Dickinson community. We have an office, construction crews, manage properties and raise families there. Dickinson and the surrounding areas are filled with sights to see, places to go and people to see – get out there and explore and enjoy all the fun family options nearby!

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Residential Uncategorized

A Day in the Life of a Property Ambassador

Being a Property Ambassador is no easy job, however it can be so rewarding each and every day. Some of the best times are knowing you have helped someone find their new home where they are going to grow as a family, in their professional life, or finish a degree.

There is no day that is the same in the life of a Property Ambassador. Everyday they are the go-to person for handling phone calls with prospect tenants and ensuring they receive all information about the property prior to making a decision.  They  give tours, both in person or virtual and are available for open houses.

Property Ambassadors are the go-to person for current residents. Sometimes they are there for residents when they just want to talk. You’ll find them at resident events as well getting to know residents and making sure they feel at home.

When Property Ambassadors were asked about a few favorite things about their job, the most common response was the connections made. Every time, if it is talking to a current resident or a prospective resident they are making a connection with them, getting to know them or just a listening ear to hear their story.  

Another highlight mentioned by Property Ambassadors is that moment where you look at the prospective tenant who just signed a lease for their new home and they have the biggest smile across their face. It is a wonderful feeling helping a resident complete a big step in their life if it is from their first apartment on their own, or just being able to give them a new home.

The Property Ambassadors at Roers are friendly , provide premier service and want what is best for residents and future residents. They look forward each day to help people out in one way or another. 

  

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Residential Uncategorized

D.I.Y. Tips for Apartment Living

With all of the social distancing regulations and being stuck in your apartment, what better time than now to redecorate your unit at a low cost! You can order things online or find things to use you already have since you can’t venture out right. 

Here are a few ideas that are relatively cheap and will easily spruce up your apartment: 

  • Add some flowers to a colorful vase to brighten up your space. 
  • Decorate your unit with succulents of all different sizes and shapes.
  • Buy some plain white canvas and paint. It is a great stress reliever and can easily be used as wall art when you’re finished.
  • Find a new colorful rug, it will brighten up your space and transform your living room!
  • Add decorative storage basketsThey make for an easy decoration and help keep your space tidy.
  • Switch up your throw blankets and throw pillows – a change of color can do magic!
  • Add some fairy lights to your bedroom to make your room look more cozy.
  • Change out your photos in your pictures frames and replace them with your new favorites.
  • Use thick washi tape –  It is super cheap and comes in all different colors and patterns. It easily goes on the wall and peels off with no wall damage. It’s a great way to add color and patterns without having to paint or use wallpaper.
  • Large wooden letters – spray paint a fun color like gold or silver –> looks expensive but a super cheap and easy DIY project.
  • Add art prints to your walls. Society 6 is a great site to check out that is super easy to order and inexpensive. Then you can buy an inexpensive frame or paint one that you already have. This is a super easy way to change up your space!
  • Color coordinate your closet to make it look more organized. Go through your closet and make a donation pile for anything you no longer want or need.
  • Find an inexpensive wooden ladder and paint it, then stack your favorite blankets on it. This adds cute décor while keeping all of your blankets folded and organized. 

Hopefully these ideas make you want to redecorate your space and occupy your time with some fun Do It Yourself projects!  

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Uncategorized

Be on the Watch for Covid Scams

There are many warnings out that scammers are out in full force taking advantage of the COVID-19 pandemic. The Federal Trade Commission (FTC) reports that Americans have lost almost $13 million in COVID-19 related scams so far. Unfortunately that number will likely increase. 

Some important tips to be sure to follow during this time:

  • Watch for phishing emails or websites asking for personal or financial information.
  • Ask questions if you receive a suspicious phone call
  • When dealing with stimulus checks, be sure to only communicate with the IRS if needed. Nothing needs to be done on your end so be sure to not sign up for anything.

For more information on the current scams, please visit https://www.consumer.ftc.gov/features/scam-alerts. To report a scam, visit ftc.gov/complaint

Here is a helpful document with other tips and scam information to protect yourself from some known scams.

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Uncategorized

Call 211 For Help

In this unique situation, the needs that individuals and families have are growing. We know there are members of our community that need immediate help and are not sure who to call or where to find help. For those looking for resources and help for access to food, assistance with paying rent or utility bills, mental health support, or referrals to other services, there is help. Call 2-1-1. This is a free, confidential service available to all Minnesota and North Dakota residents 24 hours a day, seven days a week. By Dialing “211” it will provide individuals and families in need a way to find assistance and be connected to the appropriate agencies and community partners.

We encourage you if you know some that needs help finding food, paying bills, or other essential services, please Dial 211.

To find more information out about 211 and what help is provided please check out http://211.org/services/covid19.

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Development Residential Uncategorized

Cape At Savona Still on Track

The Cape at Savona Point in Florida is still moving forward with construction. We visited with Matt Nygard, Project Manager with Roers Development, to get an update on the project during this unique time.

How is leasing currently being done?

All leasing is being conducted virtually.  When we receive leads, we respond to each lead with a phone call to identify specific needs and wants. Then we email them a digital brochure and schedule a time for a virtual tour. We can provide a Facetime tour if the prospect has capability or videos delivered via email. 

What safety precautions are being done at the construction site?

CDC guidelines are being followed at the site. In addition, there are multiple hand washing stations and facilities are being thoroughly cleaned multiple times a day. All trades are required to wear masks and rubber gloves 100% of the time while on site.  Anyone working together must stay 6 feet apart at all times.   

Have the construction completion dates been adjusted?

We are still on track for our original target date for move in by May 1, 2020. The Clubhouse and Building One are the first two buildings that will be completed.

For more information about Cape at Savona Point or to contact us for a virtual tour, please visit www.capeatsavonapoint.com.

 

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Uncategorized

Trying to Stay Calm During Covid-19

During the Covid-19 we realize that all our community is facing uncertainty and stress. At Roers we are working hard to help create calmness with facts and resources that can help employees, subcontractors, property owners, residents, and the community as a whole.

This visual that has been shared out in social media is a great visual for us as a community to use during this time. Encouraging yourself and others to move out of the Fear Zone and into the Growth Zone. Each day is a new day to bring positivity and gratitude into this very stressful situation.

Please don’t forget if you are a current resident with Roers we also have a Roers Covid-19 Page set up for you. Please check back frequently for updates and read the Q&A section:  https://roers.com/property-management/residential/coronavirus/

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Events Residential Uncategorized

Creating Virtual Fun for Residents

Engaging with our residents has a different look these days. With the self distance guidelines in place, we have come up with different events and activities to still be able to interact with residents and create some fun right from home.

Whether you need a study break or a break from your work day, we invite residents and anyone to take part. Below are some events coming up on Facebook lives”

4/7/20 at 4 pm – Fargo-Moorhead Trivia

4/9/20 at 1 pm – Blindfolded Drawing Game

4/13/20 at 1 pm – Hangman

4/16/20 at 4 pm – Celebrity Trivia

4/21/20 at 4 pm – Travel Trivia

4/23/20 at 11 am – Scattergories

 Follow us on our RPMR Facebook page for more for more fun!